Listed in Gartner report titled, ‘ Smart Machines Will Fundamentally Change Infrastructure Outsourcing Services for the Better’

Gartner lists GAVS as one of the Service providers that provide Smart Machine based services (GAVel) for IT operational automation in the IT infrastructure space in their report titled “Smart Machines Will Fundamentally Change Infrastructure Outsourcing Services for the Better” by David Edward Ackerman & William Maurer. GAVel is listed amongst similar platforms from other service providers for its Machine Learning capabilities for predictive insight into infrastructure management.

Service Desk

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  • Service Desk

    GAVel’s Service Desk component enables enterprises to view day-to-day functioning of IT operations, leading to improved transparency and user experience. Predictive algorithms enable technicians to pre-empt and resolve incidents. It provides the status of tickets through dynamic visualization and uses statistical models on past incidents to help assign accurate estimated time to resolve issues thereby improving customer satisfaction.

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    Empower

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    Transform your Operations through Predictive Insights

    GAVel is a predictive analytics platform that provisions intelligent & insightful data aggregation to enable intelligence – through proactive and predictive risk management. Built on AzureML and HDInsights, it aggregates information from multiple sources and delivers predictive insights. The predictive algorithms correlates events and hidden patterns within this data to empower the IT users and the business to take insightful decisions to manage the operations efficiently.

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