GAVS Technologies is recognized as a ‘Cool Vendor’ in ITSM2.0, 2016, in the report published on 19 April 2016 – ‘Cool Vendors in ITSM 2.0, 2016’, by Tapati Bandopadhyay & Chris Matchet.GAVel, a predictive analytics tool has been built in the ITOA space primarily catering to the infrastructure operations teams, to drive user experience by providing insights on real time predictions of fulfillment.