centiment

  • Sentiment Analytics

    GAVel extracts sentiments real-time, evaluates and monitors change over a period of time. A combination of statistical modeling and predictive algorithms help extract sentiments scattered in call scripts, emails, surveys and social collaboration platforms.

    serviceinteltwo
    serviceintelligence

    GAVel ESA platform answers the following questions for organizations:

    • GAVel platform present trends of chatters across various social media sites
    • Provides information on topics that are being discussed in the social media forum
    • Provides overall sentiment score and also trending pattern across social media sites
    • GAVel analyzes a defined universe of potential employees to understand their employment patterns, preferred technology and other related parameters
    • Provides insights on companies generally preferred by these organization and activities performed by those companies
    • The platform provides heat map of positive and negative feedback about the organization
    • This information is presented as brand strengths and weakness
    • It also provides information on what is the most perceived brand strength and weakness
    • Provides analysis on how each strength or weakness is trending
    • GAVel provides a insights on the sentiment of competitors and their brand strength and weakness
    • Compares the organization metrics with the metrics of other organization to create a benchmark
    • Based on the analysis of competitor and the perceived brand strength and weakness vis-à-vis the competitors, GAVel provides insights on activities that needs to be done
    • GAVel provides intelligent insights into branding strategy
    • Once a particular branding exercise is launched, GAVel will answer the chatter across the various channels to determine the effect of the branding exercise